Skip navigation

Skip to main content

Webhook notifications
Collaborating
Webhook notifications

Comment notifications

The NotificationContent sent when a user comments on a design.

Webhook notifications are currently provided as a preview. Be aware of the following:

  • There might be unannounced breaking changes.
  • Any breaking changes to preview features won't produce a new API version.
  • Public integrations that use preview features will not pass the review process, and can't be made available to all Canva users.

If the type of notification is comment, the webhook payload object contains the following parameters:

idstring

The unique identifier for the notification.

created_atinteger

When the notification was created, as a UNIX timestamp (in seconds since the UNIX epoch).

contentobject

The notification content for when someone comments on a design.

Properties of content
typestring

Available values: The only valid value is comment.

triggering_userUser

Metadata for the user, consisting of the User ID and display name.

Properties of triggering_user
idstring

The ID of the user.

display_namestring
OPTIONAL

The name of the user as shown in the Canva UI.

receiving_team_userTeamUser

Metadata for the user, consisting of the User ID, Team ID, and display name.

Properties of receiving_team_user
user_idstring
OPTIONAL

The ID of the user.

team_idstring
OPTIONAL

The ID of the user's Canva Team.

display_namestring
OPTIONAL

The name of the user as shown in the Canva UI.

designDesignSummary

Basic details about the design, such as the design's ID, title, and URL.

Properties of design
idstring

The design ID.

urlsDesignLinks

A temporary set of URLs for viewing or editing the design.

Properties of urls
edit_urlstring

A temporary editing URL for the design.

This is not a permanent URL, it is only valid for 30 days.

view_urlstring

A temporary viewing URL for the design.

This is not a permanent URL, it is only valid for 30 days.

created_atinteger

When the design was created in Canva, as a Unix timestamp (in seconds since the Unix Epoch).

updated_atinteger

When the design was last updated in Canva, as a Unix timestamp (in seconds since the Unix Epoch).

titlestring
OPTIONAL

The design title.

urlstring
OPTIONAL

URL of the design.

thumbnailThumbnail
OPTIONAL

A thumbnail image representing the object.

Properties of thumbnail
widthinteger

The width of the thumbnail image in pixels.

heightinteger

The height of the thumbnail image in pixels.

urlstring

A URL for retrieving the thumbnail image. This URL expires after 15 minutes. This URL includes a query string that's required for retrieving the thumbnail.

page_countinteger
OPTIONAL

The total number of pages in the design. Some design types don't have pages (for example, Canva docs).

comment_urlstring

A URL to the design, focused on the new comment.

commentCommentEvent

Basic details about the comment.

Properties of comment
typestring

The type of comment event.

Available values:

  • comment
  • reply
  • mention
  • assign
  • resolve
dataComment

The comment object, which contains metadata about the comment. Deprecated in favor of the new Thread type.

Properties of data
typestring

This can be one of the following:

  • parent: The type of comment. When creating a new parent (top-level) comment, the type is parent.
  • reply: The type of comment. When creating a reply to a top-level comment, the type is reply.
idstring

The ID of the comment.

You can use this ID to create replies to the comment using the Create reply API.

messagestring

The comment message. This is the comment body shown in the Canva UI. User mentions are shown here in the format [user_id:team_id].

authorUser

Metadata for the user, consisting of the User ID and display name.

Properties of author
idstring

The ID of the user.

display_namestring
DEPRECATED

The name of the user as shown in the Canva UI.

thread_idstring
CONDITIONAL

The ID of the comment thread this reply is in. This ID is the same as the id of the parent comment.

created_atinteger
DEPRECATED

When the comment or reply was created, as a Unix timestamp (in seconds since the Unix Epoch).

updated_atinteger
DEPRECATED

When the comment or reply was last updated, as a Unix timestamp (in seconds since the Unix Epoch).

assigneeUser
DEPRECATED

Metadata for the user, consisting of the User ID and display name.

Properties of assignee
idstring

The ID of the user.

display_namestring
DEPRECATED

The name of the user as shown in the Canva UI.

resolverUser
DEPRECATED

Metadata for the user, consisting of the User ID and display name.

Properties of resolver
idstring

The ID of the user.

display_namestring
DEPRECATED

The name of the user as shown in the Canva UI.

mentionsobject

The Canva users mentioned in the comment.

Properties of mentions
<KEY>object of TeamUsers

Metadata for the user, consisting of the User ID, Team ID, and display name.

user_idstring
DEPRECATED

The ID of the user.

team_idstring
DEPRECATED

The ID of the user's Canva Team.

display_namestring
DEPRECATED

The name of the user as shown in the Canva UI.

attached_toCommentObject
DEPRECATED

Identifying information about the object (such as a design) that the comment is attached to.

Properties of attached_to
typestring

This can be one of the following:

  • design: If the comment is attached to a Canva Design.
design_idstring

The ID of the design this comment is attached to.

Example: Comment notification

{
  "id": "eb595730",
  "created_at": 1377396000,
  "content": {
    "type": "comment",
    "triggering_user": {
      "id": "uKakKUfI03Fg8k2gZ6OkT",
      "display_name": "John Doe"
    },
    "receiving_team_user": {
      "user_id": "auDAbliZ2rQNNOsUl5OLu",
      "team_id": "Oi2RJILTrKk0KRhRUZozX",
      "display_name": "Jane Doe"
    },
    "design": {
      "id": "DAFVztcvd9z",
      "title": "My summer holiday",
      "url": "https://www.canva.com/design/DAFVztcvd9z/edit",
      "thumbnail": {
        "width": 595,
        "height": 335,
        "url": "https://document-export.canva.com/Vczz9/zF9vzVtdADc/2/thumbnail/0001.png?<query-string>"
      },
      "urls": {
        "edit_url": "https://www.canva.com/api/design/{token}/edit",
        "view_url": "https://www.canva.com/api/design/{token}/view"
      },
      "created_at": 1377396000,
      "updated_at": 1692928800,
      "page_count": 3
    },
    "comment_url": "https://www.canva.com/design/3WCduQdjayTcPVM/z128cqanFu7E3/edit?ui=OdllGgZ4Snnq3MD8uI10bfA",
    "comment": {
      "type": "comment"
    }
  }
}
JSON