Building apps that connect to Canva means that developers share the same users as Canva. As a result, developers must take some responsibility to protect user data and privacy, which can differ from other Software as a Service (SaaS) product expectations. Canva, as a provider, takes some responsibility, but not all of the security responsibility.

Read through the following sections to understand your security responsibilities, as well as Canva's responsibilities.

We reserve the right to amend this page from time to time at our sole discretion.

App concepts

Canva apps

Apps are plugins that add features to Canva. They run in the browser and are built with standard web technologies, such as JavaScript. Apps are built using the Canva Apps SDK, which is made up of libraries and capabilities that combine to build feature-rich apps. The Canva Apps SDK enables your app to:

Use standard web technologies to render a user interface.
Use the Fetch API to integrate with the app's backend.
Use the Apps SDK to integrate with the core Canva experience.

App architecture

The App architecture is comprised of the following components:

App SDK Libraries - methods that let you invoke App SDK functionality.
UI Components (optional) - a component suite that lets you define app user interfaces using a React-based component library.
App backend (optional) - an application server that allows you to complete complex computations, expose additional resources, or store additional information your users require.

Example App architecture

App changes

Security responsibilities can change as you build your app. For example, if you're providing complex computations through an app backend, and storing additional information for users, you'll have additional responsibilities to maintain the security of the app backend. It's important to be aware of how your responsibilities could change if your app changes scope.

Security operations

Vulnerability management and disclosure

Minimize security incidents through early identification of vulnerabilities and timely remediation. Provide a framework to manage the constantly changing vulnerability landscape.

Your responsibilities	Canva's responsibilities
Conduct regular security reviews of infrastructure and source code using vulnerability scanning tools, vulnerability disclosure programs, or penetration testing by external parties.	Suspend apps that haven't mitigated security vulnerabilities, as explained in the Canva API and App Developer Terms.
Mitigate or remediate app security vulnerabilities, in accordance with the Canva API and App Developer Terms.	Communicate with developers about vulnerabilities, in apps or the platform, that may affect their apps.
Notify Canva of critical or high security vulnerabilities discovered in your app, in accordance with the Canva API and App Developer Terms..

Monitoring and alerting

Your responsibilities	Canva's responsibilities
Ensure adequate monitoring and alerting is implemented for backend functionality to ensure the timely identification and containment of security events or incidents.	Ongoing monitoring of App SDK platform health, raising alerts in response to degraded performance, security, or abuse events.

Logging

Your responsibilities	Canva's responsibilities
Ensure your app doesn't log sensitive security data, personally identifiable information, authentication tokens, and user-generated content, or any other data that might be deemed sensitive by your data classification policy.	Maintain robust logging that includes an audit trail of actions performed within Canva.
Ensure you implement adequate logging for backend functionality to ensure the timely identification and containment of security events or incidents.	Restrict access to logs based on organization permissions.

Incident response

As the frequency of security vulnerabilities increases, your incident response plan becomes crucial. It's essential to have effective measures in place to detect and respond to unauthorized access to your systems and data.

Your responsibilities	Canva's responsibilities
Promptly notify Canva of any incidents involving Canva SDK app data in accordance with the Canva API and App Developer Terms.	Maintain a detailed action plan for responding to security incidents, including steps to contain and remediate the attack, and communicate with stakeholders.
Develop a detailed action plan for responding to security incidents, including steps to contain and remediate the attack, and communicate with users.	Regularly test the incident response plan to ensure its effectiveness.
Regularly test your incident response plan to ensure its effectiveness.

Network security

Ensure appropriate network security controls are implemented preventing threat actors from accessing sensitive information while requests are in transit between services.

Your responsibilities	Canva's responsibilities
Use secure protocols and configurations to encrypt traffic between your integration and backend, and between internal services.	Ensure that modern, secure protocols are supported by the platform.
Handle data collected and stored in your backend according to your data classification policy, or with current best practice.

Infrastructure security

Maintain the integrity, confidentiality, and availability of underlying infrastructure, and provide a safe computing environment.

Your responsibilities	Canva's responsibilities
Ensure that you have hardened the app backend, and any associated services. For more information see OWASP Web Service Security Cheat Sheet and the OWASP Database Security Cheat Sheet.	Ensure the platform infrastructure is hardened.
Scan regularly for security misconfigurations and vulnerabilities.	Scan regularly for security misconfigurations and vulnerabilities.
Use the provided runtime in a way that doesn't purposely try to bypass security controls.	Provide a secure runtime for apps that prevents bypassing security controls.

Disaster recovery

Data, source code, and other business assets underpin your apps and related system functionality. It's important to minimize the impact of accidental or malicious disasters with an action plan or other recovery mechanism.

Your responsibilities	Canva's responsibilities
Establish a business continuity and disaster recovery plan to minimize the impact of outages to the functionality of your app during incidents, or after an accidental or malicious disaster.	Ensure that data stored by Canva on behalf of your app is backed up, and can be reasonably restored in an incident.
	Maintain business continuity and disaster recovery plans.

Trust and safety

User identity and access management

Your responsibilities	Canva's responsibilities
Verify user and team access to content before serving that content to a user using available mechanisms.	Authenticate user and team membership.
Use authentication APIs for third-party platform access.	Provide authentication APIs for third-party platform access.
	Provide a mechanism for apps to verify user and team access to Canva content.

Denial-of-service prevention

Denial-of-Service (DoS) attacks deliberately and maliciously disrupt API, system, and site operations. DoS attacks degrade user experience. Protect your app with detection and mitigation mechanisms.

Your responsibilities	Canva's responsibilities
Detect DoS attacks against app backends.	Detect DoS attacks executed through app frontends, or caused by apps.
Mitigate DoS attacks against app backends.	Mitigate DoS attacks executed through app frontends, or caused by apps.
	Suspend apps that might be misbehaving or insufficiently managing high volumes of requests.

Abuse prevention

Your responsibilities	Canva's responsibilities
Ensure your app works in accordance with the restrictions outlined in Section 5 of the Canva API and App Developer Terms.	Detect and mitigate apps that disrupt the normal operations of Canva or other Canva apps.
Ensure your app does not exceed the Canva API and App SDK platform quotas and limits.	Enforce platform limits, such as for storage and request throughput.

App

Authenticating requests to the app

Ensure that all requests made to apps are sufficiently authenticated.

Your responsibilities	Canva's responsibilities
Authenticate users to your app, or the third-party platform, before serving additional content.	Provide a secure mechanism to authenticate with apps, or other third-party platforms.
Adhere to current best security practices when authenticating to your platform, or to third-party platforms.	Ensure state token authenticity is verified before proceeding to the next step in the authentication workflow.
Ensure you have verified nonce token authenticity before proceeding to the next step in the authentication flow.	Authenticate the user to Canva before launching your Canva app.

Authorizing requests from the app

Ensure that every request made from apps to your backend is sufficiently authorized.

Your responsibilities	Canva's responsibilities
Verify the authenticity of incoming requests to your app backend.	Obtain user consent before launching your Canva app.
Verify that the user and team are authorized to access content before serving it.	Ensure that only users with access to Canva can interact with apps.
Verify the user and team are authorized to access additional content being served through a third-party platform before providing access.	For private apps, ensure that only users with access to the team can interact with the app.
Ensure that adequate controls are in place to prevent cross-site request forgery.

Authorizing requests to the app

Ensure that every request made from your backend to your app is sufficiently authorized.

Your responsibilities	Canva's responsibilities
Verify the authenticity of incoming requests to your app from your app backend.

App framework

Ensure frameworks and third-party libraries used to build apps are free of security bugs, and you’re applying fixes in line with the Canva API and App Developer Terms.

Your responsibilities	Canva's responsibilities
Ensure the frameworks and third-party libraries used in your app are up-to-date with the latest security patches.	Apply secure development culture and practices when building the app framework.
	Remediate defects and vulnerabilities within the App SDK framework.

Input validation and output encoding

Ensure sufficient input validation and output encoding within apps. For example, when returning HTML to render in the app's UI, ensure that you use HTML entity encoding for variables added to the web template. This helps protect users from attacks like cross-site scripting.

Your responsibilities	Canva's responsibilities
Treat all user input as unsafe and untrusted, regardless of the input source.	Appropriately encode all HTML output for UI Components.
Adhere to current best security practices when providing or consuming data from third-party platforms.
Validate data sent to your app, and ensure you encode data appropriately.

Business logic

Protect the legitimate process flow of an app, and don't expose the process flow in ways that results in negative consequences.

Your responsibilities	Canva's responsibilities
Identify and remediate business logic flaws through regular testing.
Apply security controls in layers to mitigate business logic flaws.

Tenant security

Your responsibilities	Canva's responsibilities
	Ensure isolation between apps. An app, 'App A', cannot communicate with 'App B'.
	Ensure isolation between users and teams. For example, 'Team A' can access 'App A'. Even if 'App A' is made available for 'Team B', a user in 'Team A', cannot use 'App A' to access the data of 'Team B'.

Data storage

Appropriately manage data throughout its lifecycle, from data entry to data destruction.

Your responsibilities	Canva's responsibilities
Ensure that data collected and processed is minimized to only collect what's required for the app to function as intended.	Maintain web storage separation and cleanup between user sessions.
Ensure that sensitive security data, such as API keys, pre-shared keys, or encryption keys, aren't hard-coded in source code. For more information see the OWASP Secrets Management Cheat Sheet and the OWASP Password Storage Cheat Sheet.
Ensure that sensitive security data, such as API keys, pre-shared keys, and encryption keys, aren't persisted.
Ensure that appropriate processes are in place to handle the revocation and rotation of sensitive security data.
Ensure that any personal information collected by your app is handled in accordance with your data classification policy, applicable data protection, and privacy legislation.
Limit disclosure of confidential information shared with employees, contractors, legal, or financial and accounting advisors to a need to know basis, as outlined in the Canva API and App Developer Terms.

Secure development activities

A secure software development framework is a set of functional practices that, when applied appropriately, can achieve the following:

Reduce the number of vulnerabilities in released software.
Reduce the potential impact of the exploitation of undetected or unaddressed vulnerabilities.
Address the root causes of vulnerabilities to prevent reoccurrences.

Your responsibilities	Canva's responsibilities
Adopt secure software development frameworks or practices that aid in the identification, prioritization, and remediation of security vulnerabilities. For more information see the OWASP Secure Product Design Cheat Sheet.
Perform regular threat modelling on apps and their critical paths to identify, prioritize, and remediate threats that might impact the security of your app.