Managing team apps

If you're the owner or an administrator of a team, it's your responsibility to review and manage team apps. You can do this on the Team apps⁠(opens in a new tab or window) page, via the Account settings⁠(opens in a new tab or window) section of the Canva website.

1. Navigate to the Account settings > Team apps page.
2. Identify the app to review.
3. Open the app in the Canva editor by selecting Preview.

The criteria for releasing or rejecting an app are at the discretion of the team. Canva's app review team is not involved in the app review process for team apps and therefore doesn't enforce any specific requirements.

Any individual owner or administrator of a team can approve or reject an app. A consensus is not required.

If a team app meets the team's criteria for release, the owner or an administrator of the team can approve and release the app. Unlike public apps, approval and release are not separate steps — the approval step is also the release step.

To release a team app:

1. Navigate to the Account settings > Team apps page.
2. Identify the app to release.
3. Select Release.
4. In the confirmation dialog, select Release app.

The app will immediately become available to members of the team. Those members can then access the app via the Canva editor. The app will not be discoverable via the Apps Marketplace⁠(opens in a new tab or window).

If a team app doesn't meet the team's criteria for release, the owner or an administrator of the team can reject the app and provide feedback about why it was rejected.

To reject a team app:

1. Navigate to the Account settings > Team apps page.
2. Identify the app to reject.
3. Select Reject.
4. In the confirmation dialog:
   1. Explain why the app is being rejected.
   2. Select Reject app.

Once an app has been released, it can be disabled. This may be necessary for a variety of reasons, such as the discovery of a critical security issue.

To disable an app:

1. Navigate to the Account settings > Team apps page.
2. Identify the app to disable.
3. Select Disable. (This button is only shown if the app is released.)
4. In the confirmation dialog:
   1. Explain why the app is being disabled.
   2. Select Disable app.

When an app is disabled, it's hidden from new and existing users.

There are two ways to re-enable apps. The most appropriate option depends on why the app was disabled and the type of change the developer has to make to the app.

If a change to the app's frontend or Developer Portal configuration is required, ask the app owner to create a new version of the app and re-submit it for review. The new version will appear as a child of the disabled app.

Once released, the new version will replace the disabled version.

If a change to the app's frontend or Developer Portal configuration is not required — for example, it might only be the backend that needs updating — ask the app owner to make the change without creating a new version of the app.

You can then re-enable the app via the Account settings > Team apps page.